Timework Solutions Group

Washington Metropolitan Area Transit Authority Workforce Scorecard

Prepared for Leader Chief Human Resources Officer

A peer-benchmarked workforce scorecard for WMATA, shaped by our delivery experience at Toronto Police, City of Detroit, and the Department of Energy. Takes ~3 minutes. Our office is 8 miles from WMATA HQ if an in-person conversation is ever useful.

What we already know about Washington Metropolitan Area Transit Authority

· Segment: regional transit authority
· Approx. workforce: 12,500
· Union posture: ATU Local 689 + additional maintenance/clerical unions
· 24/7 safety-critical operations
· Reference anchor: Toronto Police + City of Detroit

Six dimensions · ~3 minutes

01 · Operator mandatory relief enforcement

How is operator mandatory relief enforced today?

System-enforced, no overridesSystem-enforced with supervisor overrideManual / supervisor-drivenPaper-based or ad hocDon't know

02 · Metro Transit Police integration

Is Metro Transit Police on the same WFM stack as the rest of WMATA?

Same stack, integratedSame stack, partially configuredSeparate but federated data flowFully separate systemDon't know

03 · ATU CBA pay-rule maintenance

When a ratified ATU change lands, how long until it is live in production?

DaysWeeksMonthsLonger than a quarterVaries widely

04 · Overtime leakage risk

How confident are you that all paid overtime is covered by explicit CBA approval?

Overtime leakage in public-sector 24/7 operations commonly runs 1–3% of base payroll when time capture is not tightly controlled.

High confidenceMost, some gapsRoughly half traceableLow confidence — mostly manual reviewDon't know

05 · Maintenance crew time capture

How do station and right-of-way maintenance crews capture time today?

Fully mobile + location-codedMobile but inconsistentDepot punch + paper supplementPaper / retroactive entryVaries by unit

06 · FTA / NTSB audit posture

How ready are current time + hours-of-service records for an FTA or NTSB workforce audit?

FLSA and internal audit findings are tracked at the posture level only — none of these estimates are legal guidance.

Fully audit-readyMostly, some gapsWould require multi-week preparationSignificant preparation neededDon't know

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Timework Solutions Group · Infor Partner Network · Alexandria, Virginia
Prior public-sector delivery: TVA · DOE · King County · City of Detroit · Toronto Police · State of Idaho · SSD St. Louis